3 Reasons Your Social Strategy is Failing, and what you can do to Fix it.

This article was originally written by Brad Smith for SocialMediaToday. You can go and read the original article by clicking here.

"Social tactics are not meaningful sales drivers", according to Forrester's latest research report.

They analyzed primary sales drivers for eCommerce, and concluded that less than 1% of buyers were from social visitors.

There's a few possible explanations for this.

The first (and most important) is that social aids the buying process indirectly, and is difficult to track -- which leads companies (and research firms) to under-appreciate and under-invest.

The second, is that most corporate social media strategies... simply aren't that good. And their results are mediocre because they're too tactical, and too focused on micro-decisions.

Here are 3 reasons why your social strategy is failing, and what to do instead.

Fix #1: Create Content, Not Updates

Every status update should have a purpose, and engineered to succeed.

You're not just "telling people what you're up to", but you're creating content with a specific objective, interesting hook, and call-to-action.

So every single status update should bear all the hallmarks of good content.

Research and dig into your prospect's psychology, use copywriting to intrigue and address their pain points, and monitor your analytics to do more of what people like, and less of what they don't.

Every status update should be like it's own advertisement:

• Objective: At the end of the day, you need engagement or click-throughs. But emphasis one at a time, not both. Because if you want to maximize results, then you typically have to make a choice that will hurt the other option.
• Headline:The first goal of your headline is to grab attention. The best way is to touch an emotional nerve, or reference a specific "world-view" they might have.
• Description: The description is where you use copywriting to play on reader's interests and psychology, and get them to take action.
• Image: Finally, the goal of your image is to produce a desired result. So it doesn't have to be explicitly tied to what you're talking about. Instead, make it sure captures attention and will make an emotional connection.

Here's an example of all those components coming together:

Becoming a social media publisher allows you to set the tone for engagement, and steer the conversation in ways that ultimately benefit you.

Fix #2: Create Assets, Not Followers

If you hope to profit from social media one day, then you need to do more then gain followers. 

Instead, you need to focus your marketing on one-to-many.

For example, partners and good relationships with other brands or influential properties are assets. If you can create enough of these, then you'll never have to worry about growing your followers again. Because they'll help you with promotion and drive awareness for years to come.

The same goes for your own in-house email list or blog.

These are platforms that grow in value, and allow you to freely share messages and instantly reach communities of people.

Invest in marketing assets first, and the social media mentions and friends will follow. 

Fix #3: Create Campaigns, Not Launches

Whenever a company has a new launch, promotion, or sale coming up, they want to start "marketing" on the opening day.

But by then, you've already lost.

Effectively promoting events or launches takes time, and can't happen overnight.

"If you want to succeed in social media, then think in quarters, not days." → [Click here to share this quote]

So tying in to #1 above, if you want to increase sales and engagement over the holidays, don't flood your social media channels with "Buy my widget now!" updates all day.

But start creating holiday content that teases and hints at upcoming promotions. Find partners to cross-promote and help you distribute this content. Then run contests to increase engagement and excitement for the upcoming holiday specials. Finally, use lead nurturing and email marketing to consistently follow-up with people when they do -- or don't -- show intent to buy.

Investing in a single, well planned and executed holiday campaign will always have a higher ROI than spamming people the day before Christmas.

And with one investment, you're getting multiple returns in brand awareness, new traffic, social media mentions & followers, high-quality links for SEO, new email leads, and of course -- more customers.

The key to social media isn't to reinvent the wheel.

The key is to take what's worked for years, and use social channels to distribute those messages farther, faster, and more effectively.

Google and Good Deeds

Gone are the days of popping a few coins into a tin on a Sunday to do your good deed for others in need. With the power of social media, donating to charities, community groups and non-profit organisations, giving for a cause has become easier. With websites like kickstarter and just-giving raising funds for individual groups, Causes allowing you to share which campaigns interest you via social networks and organisations like Sparked that gives the user the opportunity to volunteer their expertise to third-sector organisations via the web; doing your bit has become that much easier.

If you're interested in volunteering online, have a community group that lives close to your heart or even want to give a small donation to a charity in mind, then here are a few websites that can help you out:

·         IndieGoGo - The largest crowdfunding platform on the web, IndieGoGo allows users to create campaings in which they wish to fundraise. It can be anything from giving a boost for a small company to helping out with someone's medical bills. What you donate is entirely up to you and allows random acts of kindness to flourish.

·         Kickstarter - Fancy putting some money towards a creative project? Look no further than the largest platform for this on the internet. The diverse selection of projects available range from Game Designers creating apps to History of Art webinars to photography gallery exhibitions. For something a little different that caters for all, Kickstarter is probably your best bet.   

·         JustGiving - JustGiving works differently than the above two websites as it is much more sponsorship-based. Raising for a selected charity, users can fundraise by doing their chosen tasks such as skydiving and sponsored silences.

·         Sparked – Fancy volunteering your specialties or area of expertise online? Look no further than Sparked, an easy way to find voluntary positions online. There are various different avenues in which you can help including web design and marketing.

It has never been easier to do your kind deed for the day, and now you can do it with only a few clicks!